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PROMOTION TERMS AND CONDITIONS
1.1. Every individual promotion will come with its own set of specific promotional terms and conditions (the “Promotional Terms”) in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus or promotion you wish to enter. CocosCasino
1.2. By participating in promotions you agree to be bound by these Terms and Promotional Terms.
1.3. If for any reason, a promotion does not have the Promotional Terms, such promotion will by default be governed by these Terms.
1.4. Each of the Promotion Terms regulating the implementation of any promotion is independent of the rest of the Terms. In case if one of the provisions being unsuitable or incorrect, the remaining Promotion Terms remain in force.
1.5. Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms which includes these Promotional Terms and any applicable Promotional Terms and that our decisions are final and binding in all respects.
1.6. CocosCasino reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion.
1.7. CocosCasino has the rights to withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion at its own discretion.
1.8. All of bonuses included in our website are designed as display of gratitude for our customers and/or to our players who would like to use these for fun. Therefore CocosCasino keeps the right to either limit all or part of these bonuses (Deposit Bonuses, Freespins, Freebets, Cashback) to certain selected players.
1.9. CocosCasino has the right to inform users about current promotions or any updates by e-mail, SMS, chat, Whatsapp, social media, mobile phone, Internet browser notification or mobile application.
1.10. CocosCasino disclaims any liability for inaccurate information, whether caused by the Website, user’s equipment used in a promotion, or by human or technical errors related to the submission of entries.
1.11. CocosCasino regularly offers you different bonuses and rewards that are credited to your Account. A bonus at CocosCasino can mean free spins, cashback, free bet, extra money to play directly and the extra money you receive after making a deposit. A bonus usually follows with the wagering requirements that have to be met in order to withdraw the funds. In these cases, we recommend you to read the bonus rules before using.
1.12. A bonus is awarded the bonus balance.
1.13. When the wagering requirements for the bonus are met the bonus amount is transferred to the main balance and may be withdrawn at any time.
1.14. If the bonuses are abused by a user, CocosCasino has the right to use punitive measures towards him, namely: delete, decline all current bonuses and bonus winnings; to block the user’s Account immediately. In that case, CocosCasino disclaims any liability for the withdrawal or compensation of the funds that had been on the Account before it was blocked.
1.15. Any outside bet spread combination on Roulette games covering 24 or more (64%) of the 37 unique number spots on the table. E.g. betting on Red and Black – covers 36 of the 37 possible outcomes – in this case all winnings and bonuses will be voided.
1.16. Using bonuses to play games with accumulated benefits in the course of gameplay (Ex: Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings – in this case all winnings and bonuses will be voided.
1.17. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
1.18. Malfunction voids all pays and plays. CocosCasino has a right to withdraw any winnings caused by malfunction up to the latest deposits.
1.19. Users should read and be aware of any applicable bonus policy and follow its terms in order to receive the bonus.
1.20. All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. The expiry date can differ for specific bonuses. In such an event, the expiry date will be indicated in the relevant bonus’ terms and conditions. Betting requirements need to have been fu lfilled at the expiry date. We may cancel or debit bonus credit from the player Account after the expiry date. CocosCasino
1.21. The standard betting requirement for casino bonus money is 40 times the bonus amount received and for sportsbooks it is 20 times the bonus amount received. This may differ for specific promotions provided that it is specified accordingly in the relevant terms and conditions.
1.22. The wagering requirements of a bonus means the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold’em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 5%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute 100%. These percentages can be changed from time to time so please make sure to contact the Website customer support each time to find out a certain game’s wagering contribution.
1.23. After getting the bonus it is transferred to the bonus balance up to the moment of reaching the wagering requirements. CocosCasino
1.24. The wagering requirements are a multiplier that represents the number of times you have to play a bonus before you are able to withdraw any winnings. After reaching the wagering requirements, a bonus or accrued winnings are transferred into main balance.
1.25. Wagering requirements for bonuses will be null when the balance is lower than Euro 0.10 (or the equivalent in your Account currency). CocosCasino
1.26. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.
1.27. Any bonus winnings will be capped to a maximum total of x20 of the received bonus amount (per each bonus rewarded). As soon as the wagering requirements of this bonus are met, any winnings over this amount will be automatically forfeited. For example: If the initial bonus amount is €100, the maximum total bonus winnings would be €2.000 (once the bonus wagering requirements are met). CocosCasino
1.28. You can make a withdrawal before you have fulfilled the wagering requirements, but then you will lose your bonus money. If you decide to make such a withdrawal you have to contact the Website customer support team.
1.29. Every user has the right to abandon the bonuses by making the request to Website customer support in order to zero the bonus balance. CocosCasino
1.30. Freespins: With free spins, you get to play free on a game on the Website with the same chance of winning as when you play with your real money. Winnings on free spins are converted to bonus money and usually need to be wagered.